How to get FREE Shipping:
Free standard shipping over $50.00
Ship to an address within the United States.
Your shipment will arrive within 3-7 business days from your order.
*Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.
All orders are packed and shipped within 24 hours, except week-ends and holidays, pending verification of billing information and the shipping method selected.
Important
Once the order has left our warehouse, it is the customer's full responsibility to receive it at the address provided at the time of purchase.
Once your order has been dropped off, we cannot be held responsible if the package is lost or stolen.
Return requests will not be possible for a product used OR opened.
In case of a shipping cost refund or part refund request for an order leaving late our warehouse: this is possible online for business days and products showing "IN STOCK" and having no warning message for being late in stock or Out of stock with the possibility to pre-purchase.
FrenchSkincareBrands.com cannot be held liable in the case a delivery from the carrying company (the "carrier", IE UPS, DHL, USPS etc) is late and does not match the time service expected. As well, FrenchSkincareBrands.com cannot be held responsible, in any way, if a mistake is made by the customer on the address at the time of purchase. In such cases, customer is responsible for loss of the order unless it returns in good conditions to French Skincare Brands. In such a latter case, Refund is then processed minus a $14 restocking fee as well as the original cost of shipping.
Choose from the shipping options below:
Overnight Delivery
UPS NEXT DAY AIR (business days) in the USA: $88.00 (Next day air is guaranted only for order placed before Noon (12pm EST) from Monday to Thursday - no Saturday Delivery-). PLEASE note that FrenchSkincareBrands.com cannot be held responsible if a 24h shipment fails to make it on time as many parameters can affect fast delivery (weather, late order, pick-up error by courrier etc).
Standard Ground
(6-10 Business days) Free standard economy shipping for all orders over $74.99 in the USA.
2-3 Business Days guaranteed delivery (orders placed before 1pm EST on business days)
UPS $21.40 for orders less than $75.
UPS $16.40 for orders over $74.99.
Expedited Ground
DHL or USPS (6-10 Business days) $11.40 (not available to Alaska, Hawaii, U.S Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands) for orders less than $75.00, FREE above $74.99
DHL or USPS (6-10 Business days) $11.40 (Other U.S. Territories*)
International
DHL Express International 10-15 days business days is Free for orders above $74.99 for the rest of the world.
International Expedited 4-10 days with tracking DHL $39.90 for rest of the world. Internation Expedited is $34.40 for orders above $74.99.
* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands
** Expedited 2-4 business days delivery is not available to the following U.S. Territories; U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands. Second delivery is still available to Puerto Rico.